Features
Everything an estate needs to know who’s there.
Safestate is the security and compliance layer for residential estates. Here is all of it, from the badge at the gate to the record a trustee can defend.
Security & access
A verified badge for everyone on the estate.
Contractors, domestic workers, guests, estate staff and residents each carry a badge with a photo, a QR code and a short access code. Anyone with a role on the estate can check it.
Identity badges
Issued per person with a photo and an expiry, on the holder’s phone or printed. Residents get theirs automatically.
Two-way verification
Scan the QR or type the code to see the verdict, the face and the sponsor. Workers can check residents too.
Call or report from the scan
One tap to call the team lead or the estate office, or to report a concern linked to that badge.
Printable badges
Credit-card and A6 lanyard sizes, with a whole team’s badges in one PDF. Reprints keep the same code.
Incident reporting
Category, severity, photos and an optional location. Admins are pushed at once; urgent reports are emailed too.
- Add-on
Guest visits
Guests tap “I’m at the gate”, request a temporary code the host approves, and show a visit QR.
Communication
Reach every home, or exactly the right ones.
Notices land as a push and in an inbox that keeps them, so nothing depends on a phone being on. Residents choose what they follow; urgent notices reach everyone regardless.
Broadcasts and urgent notices
To the whole estate, chosen areas or homes, and optionally contractors. Urgent ones can’t be muted.
Inbox and push
Every message is kept in the inbox, with a push as a copy. Residents mute what they don’t need.
Channels
Estate news and security updates by default, plus social channels your admins create. Posts can carry photos.
Day-before reminders
For bookings, events and guest visits, sent at the hour your estate chooses.
Hub & services
The estate’s information and the businesses it trusts.
The Hub holds what residents keep asking the office for, and a directory of contractors rated by residents who actually used them.
Estate information
Rules, insurance, building guidelines, emergency contacts, paint colours and documents, with pages for contractors too.
Trusted contractor directory
Reviews only from finished jobs. Ratings and order are never for sale, and sponsored listings are labelled.
Call-back requests
Ask a business to get in touch, sharing only the contact details you choose, never your address.
- Add-on
Venue bookings and events
Residents book the estate’s venues and admins approve, with clashes refused. Invite homes, RSVP and get reminded.
Operations
Contractors, maintenance and follow-through in one place.
The estate decides who works there; contractor companies do their own admin. Every concern and every job has an owner, a status and a record.
Delegated worker onboarding
The estate appoints one team lead per crew, who captures workers in the app. Badges can’t outlast the contract.
A console across estates
One login for contractors working at several estates, switching between them in a tap.
Action items
Concerns and maintenance requests from residents in one numbered queue, with due dates and updates for the raiser.
Job cards
Send work to a contractor team, who accept with dates and submit with photos. The estate inspects and closes it.
Track record
Each contractor’s record is built from verified work only: jobs residents logged and job cards the estate closed.
Web console and mobile app
Admins work from the console; residents, team leads and workers use the app. Each sees only what their role allows.
Property
Homes for sale and to rent, from agencies the estate approved.
Only agencies with the estate’s approval can list there, through agents with a valid Fidelity Fund certificate. Listings stay inside the estate.
Property is an add-on.
Approved agencies only
The estate approves each agency. A listing can’t be submitted while its agent’s certificate has lapsed.
The homeowner confirms
A listing that names a home waits for its owner. The house number is hidden unless the owner chooses to show it.
Alerts that match
Residents save a search by type, bedrooms and price, and hear only about listings that fit.
Viewings by request
Interested residents send a request to the agent with the contact details they choose. There’s no open address.
Privacy
Built so the estate can defend every record.
The estate is the responsible party under POPIA and Safestate is the operator. The product collects only what verification needs and records who saw it.
Encrypted ID numbers
Encrypted at rest, masked for residents, and never written to logs or error reports.
No directory of people
Identity is reachable only by scanning a badge or entering its code. The Hub lists businesses, never people.
Attributed audit trail
Every change and every full record viewed is logged with who and when. The scan log exports to CSV.
Retention and deletion
Photos of revoked and expired badges are purged on schedule. Admins can export or delete one person’s data.
Consent on record
Captured when a person is added, with who captured it, when, and in which language: English, Afrikaans or isiZulu.
Offers only with consent
Promotional messages are off by default and reach only residents who opt in. Estate notices are never marketing.
Safer, together.
Want to see it working?
We’ll show you the scan, the console and the Hub with your estate’s structure, then talk through what you need.